The Government of Dubai Legal Affairs Department has held a series of technical training courses for its employees with the aim of preparing highly qualified and skilled human capital. These courses, which amounted to 153 training hours, involved all career levels at the Department.
The Department held a training course on how to deal safely with electronic documents, data management, information and documents, and how to use the UAE Pass to sign them. This programme stems from the Dubai Paperless Strategy as directed by His Highness Shaikh Hamdan bin Mohammed Dubai, Crown Prince of Dubai and Chairman of the Executive Council, and comes as part of the smart transformation of all services and transactions at the Government of Dubai.
The Department also held a training course to educate employees on how to use the Microsoft Teams, which is one of the smart channels used by the Department to provide services to its customers remotely via visual communication technology. The Department uses Microsoft Teams to conduct remote hearings and investigations of professional conduct complaints for advocates and legal consultants registered with the Department, and amicable settlement cases between the parties to cases filed against government entities. Microsoft Teams is also used in internal meetings held between the employees of the Department to ensure business continuity, and to provide comprehensive services, especially in light of the precautionary measures taken by the UAE to prevent the spread of the novel Corona Virus (Covid-19).
As part of its efforts to measure the productivity of its employees, the Department has organised a training course on "Tawqeet". The system aims to provide trainees with the skills necessary to calculate and record the time spent by every employee to see the task through to completion. It also allows the tracking of the team achievements associated with the employee on any of the assigned tasks. In addition, the training courses covered the production of electronically generated daily reports on daily tasks.
His Excellency Dr. Lowai Mohamed Belhoul, Director General of the Government of Dubai Legal Affairs Department stressed the importance of the training courses and workshops that aim to raise the bar of institutional performance and excellence through developing the capabilities and skills of employees in line with aspirations of the visionary leadership to steer government work towards higher levels excellence and innovation. This is to better serve customers and all members of the community, and to contribute to the comprehensive development witnessed by the Emirate in various fields.
Dr. Belhoul explained that such training programmes come as part of the Department's plan to continuously develop of its human capital, and keep pace with the latest practices and developments that serve both legal and administrative work at the Department. This, of course, contributes to achieving the Department strategic goals in providing a distinguished legal service.
For his part, Dr. Juma Obaid Al Falasi, Head of Government Training and Development section at the Department, that the precautionary measures imposed by the Corona crisis have brought with it new opportunities in training plans and mechanisms to implement training programmes. For example, the use of electronic platforms and interactive digital systems that ensure the continuity of the development of human capital remotely and the provision of appropriate alternatives in implementing training plans, especially in government work, in which training plays a significant role in ensuring that tasks and duties are performed to the highest level of efficiency and quality standards